CK Caravan Services Limited Privacy Notice

Ck Caravan Services Limited takes privacy very seriously.  This notice explains how we use the personal information you provide to us for your account and that we obtain through third party sources, including how we share it with third parties.

How we use your personal information

We will only use your personal information for the following purposes:

  • To administer and manage our relationship with you, including to set up and maintain your account.
  • To process invoices to you for products and services.
  • To deal with any enquiries we receive from you.
  • For the purposes of any corrective action which may be required in respect of any of the products we supply to you.
  • To comply with applicable laws, regulations and rules.
  • To provide you with details of our products, services and promotions.
  • To notify you of changes to what we do.
  • To contact agencies for the purposes of recovery of a debt in case of non-payment.

In connection with these purposes we may share your personal information with third parties such as credit reference agencies, tracing agencies, fraud sharing organisations, in each case within the European Economic Area and the UK.

We may also disclose your personal information to third parties in other circumstances, in particular:

  • If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our terms and conditions of trading and other agreements.
  • To protect the rights, property, or safety of CK Caravan Services Limited, our staff, our customers or others.
  • In response to a request from a governmental authority (including a regulator) or:
  • If we sell or buy any business or assets, in which we will disclose your personal information to the prospective seller or buyer of such business or assets.

If necessary for debt recovery purposes, we may also obtain additional information about you beyond that provided during your account set up from credit reference and tracing agencies.

Our legal basis for these uses of your personal information may include that, (A) it is necessary for our legitimate interests in operating our business and/or providing you with goods and services; and/or (B) it is necessary for the performance of contracts to which you are a party with us.

Keeping in touch with you

From time to time we would also like to keep in touch with you, to provide details of our services, products and offers (for example the gas test booking form we issue out annually).  If you do not wish to be contacted this way please contact craigckcaravan@gmail.com

Your rights in relation to your personal information

You have various rights under data protection law regarding the processing of your personal information, including rights to;

  • Request access to personal information we hold about you and details of our processing of your personal information
  • Request us to correct inaccurate personal information
  • Request us to delete personal information in certain situations
  • Receive your personal information in a format suitable for transmission to a third party
  • Object to and/or restrict the processing of your personal information on certain ground
  • Object to the process of your personal information for direct marketing
  • Object to any decision about you based solely on automated processing that produces legal effects or otherwise significantly affects you; and
  • Lodge a complaint with the UK Commissioners Office

How long do we retain your personal information?

We will not keep your personal information longer than is necessary, taking into account information needed for product guarantee or recall purposes, applicable legal requirements and limitation periods.

How to contact us

If you have any queries about how we use your personal information, you can contact us any time via email at craigckcaravan@gmail.com or by post to CK Caravan Services Limited, Goldcrest House, Avondale Road, South Creake, NR21 9PH.